High-traffic areas and crowded buildings will benefit from up-to-date cleaning methods.
As people file back onto facilities ready for the start of each new day or session, there is an increase in traffic, and cleaning frequency will need to increase to keep these facilities clean and safe for people.
High-traffic floors and carpets will require regular vacuuming and upkeep, and restrooms and common areas will need daily disinfection and touch-point cleaning.
While the organization of a janitorial or environmental services department likely will be the key to cleaning success, proper employee and worker training can be just as important.
Trained employees who follow the correct steps to complete a cleaning job properly are the foundation of all success in the Janitorial industry.
Previously, managers used high turnover rates as an excuse to not train their employees; since employees frequently started then disappeared, managers said, training did not provide a good return on investment.
And even when training was offered to employees, it often lacked a hands-on component.
In the past — and sometimes still today — employee training was made up only of a slide presentation or a video, the worst case training scenario has been a manager or supervisor handing a new employee a set of keys and mops and saying, “Good luck.”
Today, training has evolved, and the newest trend is a blended approach that mixes classroom learning with hands-on cleaning tasks.
Hands-on training allows employees to learn by doing rather than just sitting on a chair and listening.
Another offering is mobile training where workers learn by performing tasks on the actual jobsite.
Mobile training shows a possible future where classroom training is not needed at all.
This “no classroom” concept means that training would not be a central event, but it would instead become an everyday component of operating a business or leading a team of workers.
Follow-up with employees in the field after training is also important.
Workers would be asked what the training covered, and they would be required to apply or use what they learned during the presentation or hands-on session.
The follow-up process would be repeated three times after a training session: two days, two weeks and two months later. While the benefits of proper training can be hard to validate specifically, investigations have proven that training will improve:
· Turnover rates
· The cost of industrial insurance
· Production rates
· Quality inspections.
Moving forward, schools, hospitals, factories and high traffic facilities who employ in-house custodians should be excited to provide up-to-date training to their cleaning employees, as training plays a key role in a clean environments' success.